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Отзывы об отеле Ardencote Manor Hotel, Country Club & Spa 4*, Уорик, Великобритания

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Класс отеля:4* звезды

Страна:Великобритания

Курорт:Уорик

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Отзыв об отеле Ardencote Manor Hotel, Country Club & Spa

автор Shannon, THETFORD, Великобритания, 9.11.2009, 00:00

(+) I thought the morning and afternoon staff were very hospitable and professional. Rooms were clean and comfortable, as were the rest of the hotel. Lovely view from the room. We were at an awards event with our company and the venue, food, and staff were excellent. (-) The lady on the reception desk seemed totally disinterested in us as customers, keys were given with a minimum of discussion and no explanation as to where to find tea and coffee making facilities or wi-fi facilities. I was confused...(+) I thought the morning and afternoon staff were very hospitable and professional. Rooms were clean and comfortable, as were the rest of the hotel. Lovely view from the room. We were at an awards event with our company and the venue, food, and staff were excellent. (-) The lady on the reception desk seemed totally disinterested in us as customers, keys were given with a minimum of discussion and no explanation as to where to find tea and coffee making facilities or wi-fi facilities. I was confused over these things and went back to the desk to enquire. She told me the kettle was in the tv cabinet and gave me the code for the wi-fi in as few words as possible. I could not connect and because of her demeanor I did not go and ask for help. There were two of us staying in the room but only one packet of biscuits and one pack of hot chocolate (not that big a deal) and only one set of towels in the room. Again, due to the receptionist's demeanor we just used what we had.

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Отзыв об отеле Ardencote Manor Hotel, Country Club & Spa

автор Chris, THETFORD, Великобритания, 9.11.2009, 00:00

(+) The room and en suite were both very clean and the bed Comfortable. The hotel itself was very relaxing. The breakfast was very nice and fresh. The morning staff were very pleasant and professional. We were there for a company awards lunch and the food, the staff and the venue were excellent. (-) The staff member on reception on the night of arrival was not hospitable. The WiFi advertised as free was shown as chargeable in the room. I thought the brochure said there was tea and coffee making...(+) The room and en suite were both very clean and the bed Comfortable. The hotel itself was very relaxing. The breakfast was very nice and fresh. The morning staff were very pleasant and professional. We were there for a company awards lunch and the food, the staff and the venue were excellent. (-) The staff member on reception on the night of arrival was not hospitable. The WiFi advertised as free was shown as chargeable in the room. I thought the brochure said there was tea and coffee making facilities but I could not see any. The view from the room that I stayed in was the roof of another building. I would have complained had I paid the full price for the room.

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Отзыв об отеле Ardencote Manor Hotel, Country Club & Spa

автор Elaine, Radcliffe, Великобритания, 9.11.2009, 00:00

(+) Our stay was very comfortable and relaxing in a beautiful setting. Staff were very helpful, breakfast catered for every choice and facilities were excellent. (-) The only minor negative comment I would make is that as our room was in the new building along with conference facilities, it meant going out in the rain to access other facilities but umbrellas were provided and it was only a few yards to walk.

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Отзыв об отеле Ardencote Manor Hotel, Country Club & Spa

автор , 3.11.2009, 00:00

(+) Good value for money. Nice modern room good golf course. (-) Reception staff a little off hand and the restaurant not as good as expected.

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Отзыв об отеле Ardencote Manor Hotel, Country Club & Spa

автор Paul, hopton on sea norfolk, Великобритания, 31.10.2009, 00:00

(+) it was clean well run and good site all staff were very pleasant and very helpful (-) wanted to book beauty treatments for my partner unfortunately these were booked up throughout our stay which was one of the main reasons we chose this hotel and was disappointing also wanted to book a meal on the first night and this too was booked up due to a conference party block booking if they had stayed another night again this would have booked up restaurant possibly they should have alternative arrangements...(+) it was clean well run and good site all staff were very pleasant and very helpful (-) wanted to book beauty treatments for my partner unfortunately these were booked up throughout our stay which was one of the main reasons we chose this hotel and was disappointing also wanted to book a meal on the first night and this too was booked up due to a conference party block booking if they had stayed another night again this would have booked up restaurant possibly they should have alternative arrangements and explain this on website so a guest can be aware of non availability of certain things if busy or prebook ahead of stay also pool was far too small for the amount of guests got so busy everyone could not fit in

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